Point of sale for bars and restaurants. Backed by a person, not a call center.
My name is Mark Griffith, a business owner in the U.S.A. since 1971. In 1998, my focus shifted to helping people accept payments for the goods and services they provide. Work with me and you work with someone who’s very experienced in business ownership and operations.
Whether you’re opening your first location or managing multiple venues, you’ll have a knowledgeable partner who understands what it takes to keep a hospitality business running smoothly.
Shift4 Partner · Helping businesses get paid since 1998 · Serving Bar and Restaurant owners and operators across North America.
1971
Started in business for myself
1998
Began helping businesses accept all types of payments
2008
One of Shift4’s first 20 US Partner Offices
Today
Serving businesses across the U.S. and Canada
First, let’s start with your business.
What’s frustrating you?
Before we talk about POS systems or payment processing, I want to understand what’s on your wish list for a new place or slowing you down in your current operation. Most bar and restaurant owners I talk with are dealing with one or more of these problems:
“I feel like a ticket number”
You’ll want your provider to know your business and systems beyond your account number. I will because we’ve built it together.
“I bought a system that doesn’t fit my current needs.”
You were handed a stack of features you’ll never use, by a rep who rotates out every few months and never learned your business.
” I don’t know what System is best for my new place.”
There are options for sure but few can match our capabilities and unique business model.
“My current POS System is slowing us down.”
Outdated hardware and workflows that made sense 10 years ago need updating. We keep your hardware and software current, all included in the service.
“I know I’m leaking money somewhere- I don’t know where.”
Unmonitored registers and inventory shrinkage, especially for operations that have run on cash for decades. The goal is to protect what you have and improve profitability. I’ve worn the owners hat since 1971. My goal is to help build the opportunity with you through tools and technology and common sense.
The system I work with
One connected system.
Shift4 Dine brings your payments, point of sale, online ordering, and marketing into one connected system, instead of the tangle of separate vendors most operators juggle. Shift4’s support runs around the clock, and your account remains overseen by me.
On the floor
POS workstations, handhelds, kitchen and customer displays, and self-order kiosks. Hardware built for the rush, backed for the life of our relationship.
More ways to order
Online ordering, QR and mobile ordering, reservations and waitlist. It all flows into the same ticket.
Keep them coming back
Built-in loyalty, marketing tools, and a website builder to turn a first visitor into a regular customer. Included from the start.
Stay in control
Reporting and analytics, labor management, and multi-location tools so you can see what’s happening and grow from one location to several.
No upfront hardware costs and transparent pricing. Need something simpler? Shift4 One lets you take payments on the go. It is handy for professional-service businesses that just need a pay-now option.
One system, or many
The difference, side by side.
Most restaurants run on a stack of separate vendors. Shift4 Dine brings the same jobs into one connected system.
Shift4 Dine ecosystem
One connected system
- Payments, POS, online ordering, reporting, loyalty, gift cards, and marketing in one place
- Lower total cost of ownership
- No upfront hardware costs with transparent pricing
- Updates and improvements roll out on their own: included.
- One point of contact, plus around-the-clock support from Shift4
The traditional setup
A stack of separate vendors
- A different vendor for payments, POS, and online ordering
- Systems that stay separate
- Reporting scattered across tools
- Online orders to manage apart from the POS
- Higher cost, and more to keep track of
Why owners call me
A few things worth knowing.
The credibility is the track record. Here’s what I bring to the table.
Decades, not years
A business owner since 1971 and helping businesses get paid since 1998. Owning companies across many industries over the years gives me working knowledge that carries over to yours.
Chosen, not just enrolled
When Shift4 went public, it selected the first 20 partner offices in the country. Mine was one of them. That was earned.
One system, by choice
Shift4 Dine is the one point of sale ecosystem I focus on. Backing a single system lets me know it inside and out, instead of spreading thin across a shelf of brands.
A name on the door
Griffith is my family name. A mentor challenged me that a family-owned business should put its name on the door. I did. A real person stands behind this work. This is your family and mine, working together.
Certified, and I know the hardware
A certified Shift4 installer who keeps working demo hardware of the products I work with, so you get straight answers rather than a spec sheet read back to you. Once your systems are in place, that deployment stays my responsibility, and Shift4’s around-the-clock support has oversight every day.
National, but personal
The same point of contact stays with you, month after month. From here on, your relationship is overseen by me. When something needs attention, Shift4 and I sort it out together. They are my partner, and that partnership works in your favor.
Open your online shop with Shift4Shop.
A turnkey online store. Website builder, free themes, a free domain, and built-in payments. Handled the same way as everything else: one system, and a real person to get you started.
Start your own online business today but call me first to learn how to get this for free.
In their words.
Our 84 year old Bartender was the first to use our new Shift4 Dine POS and she did it with no training! If an 84 year old can use it, anyone can use it!
Board Member · Private club, New York
Working with Mark Griffith and his team has been an outstanding experience. They are consistently responsive, always answer calls or return them promptly, and handle requests in a timely and professional manner. Whenever we’ve encountered complex or perplexing issues, they’ve taken the time to understand the situation and provide practical, effective solutions.
What sets them apart is their genuine effort to understand the unique nature of our business. Rather than offering one-size-fits-all advice, they tailor their approach to meet our specific needs and goals. Their guidance, expertise, and the tools they’ve provided have helped us streamline our operations, improve efficiency, and support our continued growth.
It’s reassuring to know we have a knowledgeable, dependable partner who is always willing to go the extra mile. I highly recommend their services to any business looking for responsive support, valuable insights, and a team that truly cares about their clients’ success.
Todd B., General Manager · Fraternal organization, bar & restaurant, Arizona
Let’s talk
Tell me about your business.
Book a short meeting and we will talk through what is actually going on. Tell me what’s on your POS wish list. Prefer the phone? Call or text, and my assistant will take your details and find a time on my calendar. I ask for about a day’s notice. Then you talk to me.
Meetings by video or phone · Working with owners across the country
An assistant, not a wall
An AI assistant answers the phone and text line, takes your details, and gets you scheduled, so your message reaches me even while I am with another person. The conversation that matters is with me.